User guide · 8
Short answers, and what is not there yet.
The questions new accounts ask, answered from how the product behaves today. Limits are stated as limits. Nothing on this page is a promise about the future.
The basics
What you get.
What exactly is "my phone"? A full Android system that runs on our servers, with its own storage, its own network and Google Play. It shows up as a Samsung Galaxy S25 Ultra with a 1440 by 3120 screen. It keeps its apps and data between sessions. It is not a handset in a drawer: there is no SIM card, no phone number and no physical camera.
Does anybody on your side have to set it up? No. Sign-up, the phone, the key and the calling setup are automatic. In our test the phone was ready 43 seconds after the email was confirmed. A person is involved only when you write to support, ask for more minutes or need a new key.
How do I sign in? With your API key, in the dashboard. There is no password.
Can I have more than one phone? A sign-up gives one phone per email address. For more, open a ticket.
What does it cost? Nothing is charged today; online payment is not switched on. Calls use call minutes: a new account has 10, for 14 days. See Minutes and billing.
iPhone
A waitlist today.
The sign-up form offers iPhone, but choosing it does not create a phone: the request is put on the waitlist and we write to you. Everything in this guide (dashboard screen, apps, lock screen, calls) describes the Android phone. The lock-screen feature and calls do not exist for iPhone.
Limits
Numbers you can plan with.
| Limit | Today |
|---|---|
| Phones per sign-up | 1 per email address |
| New phones per day (all sign-ups together) | Limited; the form says so when the day's phones are taken |
| Confirmation link | Works once, for 24 hours |
| Key link | Shows the key once |
| Calls per phone at the same time | 1 |
| Call length | 30 to 3600 seconds, default 600 |
| Call minutes of a new account | 10, usable for 14 days |
| APK upload | 384 MB per file, 3 uploads at once per account |
| Camera video upload | 300 MB per file |
| Lock-screen PIN | 4 to 16 digits |
| Lock-screen password | 4 to 16 characters, no spaces, at least one that is not a digit |
| Support tickets | 20 new tickets per day per account |
| Typing through the API | Plain Latin letters, digits and common symbols |
Not available
So you do not go looking for it.
| Thing | Status |
|---|---|
Direct ADB, scrcpy, adb shell | not offered Browser screen and HTTP API instead. |
| File transfer to and from the phone | not offered |
| A phone number, SMS, cellular calls | not available No SIM. |
| WhatsApp or Telegram calls with the persona | waiting |
| Incoming calls | waiting |
| Choosing or cloning a voice | waiting One persona. |
| Call history through the API | waiting Only the latest call. |
| Restarting or resetting a phone yourself | waiting Open a ticket. |
| Creating and revoking keys yourself | waiting Open a ticket. |
| Paying online, buying minutes | not switched on |
| Russian and Hebrew versions of this guide | waiting English only. |
| A support chat or assistant in the dashboard | waiting Tickets today. |
Apps and accounts
What runs on the phone.
Which apps are on a new phone? The Android system apps, Firefox and Google Play. No account is signed in.
Can I use Google Play? Play Store is installed. Signing in with a Google account is done by you on the phone's screen. We have not yet verified that sign-in end to end on a new phone, so we do not promise it works for every account. Installing from an APK always works.
Will apps see a real phone? The phone reports itself as a Galaxy S25 Ultra. It is still a virtual device, and apps that check for that can tell. Banking apps and some games may refuse to run.
Can I use WhatsApp or Telegram on it? You can install them. Both need a phone number to register, and the phone has none, so you would have to use a number you own elsewhere. We have not tested that, and calls in those apps with the AI persona are not offered.
Getting help
Where to ask.
- Signed in: dashboard, Support. We answer in the ticket.
- Not signed in: info@eriusphone.com, from the address on your account.
- Is the service up? Service status.
- An endpoint question: the Device API reference.
Stuck on something?
Open a ticket from your dashboard and we answer there. No key yet? Write to info@eriusphone.com.
Open a support ticket